Certified AI Insurance Credential

Point Of Contact: Jay Greene, Founder

Available Services: Practitioner-grade AI certification for independent agencies: 9 self-paced video modules on AI tools, vendor evaluation, automation, governance, and E&O safety, plus a verifiable credential on completion.

IAOA Exclusive Discount: 10% off enrollment with code IAOA10 at getcaic.org/enroll


The Certified AI Insurance Credential (CAIC) is a practitioner-grade certification that teaches independent agency owners and their teams how to evaluate, adopt, and govern AI. It was built by insurance people for insurance people. The curriculum is grounded in real agency workflows, real vendor evaluations, and real E&O exposure, not generic AI hype.

The program is 9 self-paced video modules covering the AI fundamentals that matter to an agency: the insurance AI vendor landscape and how to cut through it, workflow automation, data readiness, agentic workflows, real-world case studies and demo patterns, and a dedicated module on AI safety, security, and E&O. Students finish with a working framework for deciding which AI tools deserve their money and how to roll them out without creating new liability.

CAIC is a credential of Agentic Insurance AI (Agentic Holdings LLC), founded by Jay Greene, CPCU, CLCS, a licensed New York P&C broker. Jay built CAIC after watching agency owners struggle to untangle bottlenecked workflows and get pitched AI tools daily with no independent framework for judging them. The credential is vendor-neutral: CAIC does not sell software, so the curriculum has no product to push.

For IAOA members, the value is straightforward. Every agency owner is making AI decisions right now, whether deliberately or by default. CAIC turns those decisions from guesswork into a repeatable evaluation process, and gives owners a way to train their teams to the same standard. Enrollment is fully self-paced at getcaic.org.