Point of Contact: Rita Flores or Jacqueline Pickering – Senior Account Executives
Available Services: AnswerConnect is an Industry leader in Live Reception Answering services. Our focus is to help Agents free up time to work ON their business by working IN their business. You will never miss an opportunity to connect with a client when you partner with us! Our professional virtual receptionists handle your calls Live 24/7/365.
IAOA Exclusive Discount: IAOA Exclusive Discount: 30% OFF the first THREE months of service on any plan 300 minutes or larger.
We know that every missed call is a missed opportunity, whether it’s securing a new customer or keeping a long-term client happy. At AnswerConnect, we believe that People are the Answer.
Business professionals look to AnswerConnect when they’re:
- Frustrated that missed calls are costing them new business.
- Lacking the time to focus on existing clients.
- Searching for a faster way to follow up on referrals, qualify leads, and answer client inquiries, without having to hire and manage a team of people.
- Seeking a competitive advantage by ensuring a high level of service for every caller. They don’t want their clients to deal with bots, to “press 1 for office hours,” or to reach voicemail.
We keep your business human by offering 24/7 live call answering. We handle inbound and outbound calls, offer real-time chat support for your website and Facebook business page visitors, schedule appointments, capture and qualify leads, and answer FAQs.
AnswerConnect is different from other call handling services, because to us, round-the-clock live answering means so much more than just 24-hour coverage.
- We maintain a high level of service. Our live agents answer about 95% of your calls within the first 4 rings and won’t put your callers on hold.
- Our onboarding specialists will help you create successful, industry-specific scripts for inbound & outbound calls, so you’ll receive detailed, relevant messages.
- You’ll have busy periods, and you’ll have quiet periods. With our scalable plans, you can upgrade and downgrade anytime.
- We’re a month-to-month subscription, not a fixed contract. We don’t need a commitment. We know you’ll love our unparalleled service, our suite of tools, and all the new business you’ll gain.
- We believe in an easy set-up process. Friendly AnswerConnect customer experience experts can start answering your calls the same day you sign up.
- The mobile app, which comes standard with every plan, allows you to manage your calls on the go and alerts you to messages instantly. We can even integrate with many CRMs to create a seamless experience.