Point of Contact: Karen Booze, Franchise Director
Available Services: We answer your calls 24/7/365 days a year. Our mission is to help the world work Anywhere. We help you connect with customers wherever you are.
IAOA Exclusive Discount: 30% OFF the first THREE months of service on any plan 290 minutes or larger.
AnswerConnect is a 24-hour ‘on-demand’ answering service providing live answering service 7 days per week, 365 per year, and 366 days per leap year. We offer full services on holidays and weekends to ensure you don’t miss that call.
Our suite of services include:
24/7 Live Reception Services
Live Patch/Transfer of Calls
Industry Focused Team
Scalable Plans to Meet Your Unique Needs.
As a remote company, we do not have a need for emergency generators to maintain continuity of services. In the event of a disruption of service in a particular location or region calls would be automatically be rerouted to available receptionists in other locations. Specifically, during the recent COVID-19 pandemic we were able to continue operations without interruptions or reduced service levels, unlike many other answering services and call centers.
We currently employ over 500 receptionists scheduled shifts to provide 24/7 live answering coverage. All receptionists are employed directly by our company. We do not subcontract any call answering services or utilize contract employees for receptionist labor.
Our shared service model enables us to deliver a typical service level of 95% of inbound calls answered within 3 rings by a live receptionist. Appointment setting options are available via SetMore and or your booking page or existing integrated calendar.
We can integrate with many of today’s most popular CRM’s taking one more task off your to-do list.
Reach out to AnswerConnect by completing the form here to find out how we can help grow your business today!